2023 Becoming a Master of Conflict

2023 Becoming a Master of Conflict

We know all too well that conflict is inevitable. By understanding the triggers of conflict along with the basic responses to conflict, attendees will gain a foundational understanding of helpful approaches to managing conflict within the workplace. Attendees will participate in activities and group-based discussions that relate to various scenarios within the workplace and will enhance one’s personal confidence and motivation to manage conflict more efficiently.

What you will learn:
Participants of this interactive seminar will:

  • Identify various triggers of conflict within the workplace
  • Describe characteristics of the possible responses to conflict
  • Acknowledge one’s own perception and reaction to conflict
  • Practice proper communication skills to present, diffuse, and resolve conflict
  • Implement sequential steps to resolve conflict
Eligible participants completing this training will earn 2.0 SHRM Professional Development Credits.

Workshop Lead:  
Dr. Jennifer F. Humber, Assistant Professor of Consumer Sciences, The University of Alabama.

*This seminar is sponsored by the Graduate Certificate Program in Conflict Resolution, College of Human Environmental Sciences, The University of Alabama.

*Cancellation must be received by March 24th. No refunds will be issued after March 24th.  

TODO

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Date and Time

Thursday Mar 30, 2023
1:00 PM - 3:00 PM CDT

March 30, 2023
1:00 - 3:00 p.m.

Location

West Alabama Workforce and Community Center
2222 9th Street
Tuscaloosa, AL 35401

Fees/Admission

$35 per member
$40 per non-member

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