Tuscaloosa 311

About Us

Tuscaloosa 311 is the three-digit non-emergency telephone line for Tuscaloosa, which directs callers to the City of Tuscaloosa?s non-emergency call center. 311 helps residents submit service requests, get assistance with permits or licenses, find information on city events, or report a problem with any city services. The call center is open Monday through Friday from 7:00am to 7:00pm and is closed on all city observed holidays.